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Why Are You Leaving?

I understand and appreciate the challenges that turnover creates. Turnover causes a drop in productivity, lower profits, inconsistent performance, and certainly creates work overload in taking care of customers on the showroom floor. In addition, turnover results in a lack of motivation, a lack of enthusiasm, apathy, and a lack of teamwork. But here’s the question… Are the...

The Recession-Proof Vehicle Sales Manage...

People behave in contradictory ways during times of stress–like during a recession. Too many Managers in too many dealerships become paralyzed by fear or indecision. Recessions are part of business cycles, just like growth periods. Thus, managing during a recession is part of a Manager’s job – perhaps the most important part. But what should Managers do differently? The answer is...

Managing Conflict Is Essential For Incre...

Conflict in every sales department is a painful reality. It ultimately causes problems for everyone concerned, and often leaves Sales Managers dealing with disharmony among individual salespeople. Many conflicts develop from a lack or a misunderstanding of specifics, like the appearance of looking busy versus being effective, or even job dissatisfaction. The conflicts that require...

Your Role as a Vehicle Sales Manager

Accepting the role of manager is by far one of the most challenging positions within an organization, and one where an individual has to stretch beyond the normal duties of day-to-day business.  Being able to achieve goals and objectives through others will be determined by how aggressive you are in pursuing this new challenge and by how responsive you are to people.  Some of the hats...

Relieving the Stress of the Job

Management is an exciting, challenging, yet stressful job.  Having to be responsi-ble for the success of a department, as well as your employees, can keep any manager’s nerves on edge.  Therefore, any situations that occur either at work or in your personal life that place extra demands on you can push you into the danger zone if you don’t learn to handle them...

Organization: If My Head Wasn’t At...

— OH NO!  I FORGOT TO ORDER TONER. — I THOUGHT I SAW IT IN THIS STACK OF PAPERS. — I CAN’T FIND THE PHONE NUMBER ANYWHERE. — I’M NOT SURE HOW I LABELED THAT FILE. — MAYBE I TOSSED IT OUT BY MISTAKE. — MEETING, WHAT MEETING? — THE DESK DRAWER IS JAMMED SHUT AGAIN. Do these excuses sound familiar?  If so, can you guesstimate the amount of time spent each week...

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